Jan 11

Lastest Microsoft Chat Support News

Microsoft Boosts Dynamics CRM with Parature Purchase
It offers an extendable knowledge base through portals available on Web sites or through Facebook, as well as support ticketing, social customer support and chat. The chat service is designed for both customer service and marketing to customers …
Read more on Top Tech News

Microsoft buys Parature to boost Dynamics CRM platform
Parature's products include a self-service knowledge base, mobile live chat, support ticketing, and social customer support. One of its apps enables organisations to tap into what is being said about them on Facebook, Twitter and other social media web …
Read more on Computing

Microsoft has already made "some changes" to Xbox One OS, but update timing
This is just as well, because there's clearly still work to be done – the Xbox One's Party Chat service isn't as user-friendly as its predecessor on Xbox 360, for instance, and there's no way of finding out how full your hard drive is. "If you look …
Read more on Xbox 360: The Official Xbox Magazine

Remainders from CES2014: Pritzker Q&A, in-flight calls Tech companies talk
WHITE HOUSE NSA MEETINGS CONTINUE TODAY — Intel leaders, privacy advocates and congressional lawmakers met with the Obama administration earlier this week to talk surveillance, and now it's Silicon Valley's turn for a chat. Folks from Apple, Facebook …
Read more on Politico