Category Archive: Customer Support Software

Jun 09

How Social Media Benefits the Entire Company

Join Dr. Natalie Petouhoff for a 3-part mini series designed to help you prove how social media can affect the bottom line today – and how customer service can contribute to the social media strategy that sets up your company for success in the future. While the first two episodes were dedicated to the pragmatists, …

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Nov 17 Now Providing Personal Customer Service Now Providing Personal Customer Service “It doesn't matter how good of a product you have, if the customer experience is not good, then the customer will not be happy,” said Jamison Oconnell, customer service supervisor and spokesperson for BuycPanel. “We're focused on providing excellent … Read more on Virtual-Strategy Magazine Why human support is still …

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Jan 15

Office Autopilot – Marketing Automation Office Autopilot is an all-in-one business and marketing platform designed for information marketers, experts, and coaches. By integrating your contact management, payment processing, automated marketing, task management, affiliate management (and much more) Office Autopilot makes an otherwise tangled mess of technology into a simple and powerful platform that’s built for your growth. It is …

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Dec 07

MacVoices #14225: Ted Landau Talks Customer Support Frustration, Software Sophistication & Apple Pay

Ted Landau has had a run of tech bad luck recently, and shares some of his issues and solutions (just in case you have some of the same). Ted and host Chuck …

Sep 20

TechCrunch Giveaway: LogMeIn Rescue + 1 Year Mobile License

TechCrunch Giveaway: LogMeIn Rescue + 1 Year Mobile License For all you technicians out there, the team at LogMeIn wants to give one of our readers a license to its Rescue software tech support service. Rescue is a cloud-based application that empowers customer service agents to offer premium levels of remote … Read more on TechCrunch …

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Sep 11

Parature Customer Service Software- Long Overview

This video provides an overview of what Parature Customer Service Software can do for your organization. For more information about Parature Customer Service… Help desk software can be customizable to suit your business needs. Ensure customer satisfaction by making sure th… Video Rating: 0 / 5

Aug 04

Customers: Using Apple's beta software before it's ready is a terrible idea

Customers: Using Apple's beta software before it's ready is a terrible idea Inevitably, beta software is buggy, and many apps don't work. Unfortunately for developers, many of these users then take to customer support channels, message boards, and the App Store's own review sections to complain that their favorite apps don't … Read more on …

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Jul 06

Customer support management software

Connect your entire organization with TechExcel Video Rating: 0 / 5

May 07

Customer Support Software – Reports Dashboard | Novo Solutions

Take a look at the powerful report dashboard in the Novo Customer Support Support Software. Create custom reports on demand with the ability to configure dri… Video Rating: 0 / 5

Apr 05

Absolute Live Support – Live Chat Customer Support Software

Check Absolute Live Support .NET is a live chat customer support software specially designed to help you close sales onlin… Video Rating: 5 / 5 Get more information on Live Help Software and Customer Support Solution :- Using Stay Help software you can allow your w… Video Rating: 0 / 5

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